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Open Outlook Express by double clicking on the icon on your
desktop. If the icon is not on your desktop it may be in
your start menu.
Click the Tools menu, then click the "Accounts" option.
On the Internet Accounts window (see below) click the
"Mail" tab at the top and then select (click once) on the
Account name for your IGRIN account eg . pop3.igrin.co.nz as
shown.
If the box is blank you will need to click "Add" then "Mail"
and step through the wizard - click here to see the wizard help, otherwise continue
below.
Check that your IGRIN account is set to "mail (default)" under
the Type column. If it is not, click the "Set as
Default" button.
Next click the Properties button and see below.
On the "General" tab type in your "Name" as you want to appear
on your emails and address book eg. Fred Smith.
The "Organisation" field is optional but can be used for
entering your business or organisation name. You may leave
this blank if it doesn't apply.
Check that your email address is correctly entered in the
Email Address field. If you don't know your email address, it
is usually your username with @igrin.co.nz on the end eg. if
your username is fred then your email is
fred@igrin.co.nz.
In "Reply Address" enter the email you want replies to come
back to. Normally this is the same as your IGRIN email
address and can be left blank.
Make sure there is a tick in the "Include this account when
receiving mail or synchronizing" tick box.
Next click the "Servers" tab at the top (see below).
The "Incoming mail server" should be pop3.igrin.co.nz
The "Outgoing mail server" should be smtp.igrin.co.nz
Note: Some ISPs do not allow their customers to use
third-party SMTP servers. If you are connecting to the
internet with an ISP other than iGRIN, you may need to use the
ISP’s outgoing servers instead.
Type your username into the "Account name" and the password
into the "Password" box. Usernames and passwords are
case sensitive eg. upper or lowercase needs to be represented
correctly. Normally usernames and passwords are lowercase.
The "Remember Password" option should be selected if you want
Outlook Express to automatically login without prompting for a
login.
Next click the Connection tab at the top.
Check to see that you have a tick next to the box that reads
"Always connect to this account using", the box below this
should show IGRIN, if it doesn't click the drop down menu and
select the IGRIN connection. If there is no connection
available you may need to run the "Internet Connection Wizard"
- click here to see the wizard
instructions, otherwise continue below.
Next click the "Advanced" tab at the top.
For the "Server Ports", the Outgoing mail server(SMTP) should
be 25 and the Incoming mail (POP3) server should be 110.
You should not tick the SSL boxes.
We recommend that you drag the "Server Timeouts" bar up to
long.
In the "Delivery" options you can choose to leave copies of
your email on the server. This is not recommended unless
you are checking email from multiple locations and need to
leave copies for a certain number of days.
Click the "OK" button at the bottom to confirm settings and
close the window.
Click "Close" to close the Internet Accounts page - setup
complete!
If you are using Outlook Express 6, you will need to enable
attachments. You do this by clicking the "Tools" menu
then selecting "Options". Next you click on the
"Security" tab and remove the tick from the box that says "Do
not allow attachments to be saved or opened that could
potentially be a virus" This setting is not needed and
will prevent common attachments from being opened (see below
where the tick is removed)
If you have any problems with your Email configuration or
cannot find the information you require here, please
contact us directly for
assistance.
< click
here to go back to email help |
