My Account Options

• Change Your Password >
  
  If you wish to change your password please call us on 0800 244 746.
   

• Check Your Usage >
  
  Click here to check the usage on your Dialup or Broadband connection.  You will need to supply your username and password. Click on the Usage button of the relevant service.
  
   
• Change Your Account Details >
  
  Click here to login, then click on Personal Details in the left hand menu.
  
   
• View Account Information >
  
  Click here to login, then click on My Finances in the left hand menu.
  
   
• Payment Methods
  
  

  Credit Card

  You can change your payment method for your account to credit card, or update your credit card details online. To do so please follow these simple steps:

  1. Login to your account here
  2. Click on 'My Finances' in the menu on the left hand side.
  3. Click on 'Payment Method' in the expanded menu.
  4. Click the small 'Edit' button in the middle of the page.
  5. Select your card type from the drop down menu, and enter the required details.

  If you have any difficulty please contact our helpdesk on 0800 13 14 15 (8:00am to 11:00pm Mon-Fri, 8:00am to 8:00pm Sat/Sun).

  Internet Banking

  Customers are able to Direct Credit their payment to our ASB Bank account:

  Orcon Internet Ltd
  12-3050-0351777-02 (002 if required)

  Please ensure your username or account number are in the particulars field and all others are left blank.

  Print a Direct Debit Form

  If you would like to set up a Direct Debit, simply download an Orcon Direct Debit form, fill it in and send it back to us at:

  Orcon
  PO Box 302362
  North Harbour
  Auckland 0751
  NEW ZEALAND

  If you really want us to send you out one then give us a call on 0800 13 14 15 and we will get one in the mail to you.

  
  
   

NOTE: If you need to download Adobe Acrobat Reader to view the forms, you can do so from www.adobe.com

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